Privacy Policy

1. Data Controller

This website is owned and operated by:

EITSEC Technologies Ltd

Accra, Greater Accra Region, Ghana

Email: privacy@eitsectechnologies.com

EITSEC Technologies Ltd is the Data Controller responsible for determining how and why personal data is processed on this website.

2. Scope of This Policy

This policy applies to all visitors, users, partners, and individuals whose personal data is collected through the EITSEC Technologies website, including through forms, subscriptions, event registrations, and general browsing.

3. Personal Data We Collect

In line with Act 843, we collect only data that is necessary, relevant, and lawful. This may include:

a. Information You Provide

• Full name
• Email address
• Phone number
• Company or affiliation
• Any information submitted through contact forms, registrations, or inquiries

b. Automatically Collected Information

• IP address
• Browser type and device information
• Date, time, and pages visited
• Cookies and similar tracking technologies

4. Purpose of Data Collection

Personal data collected on this website is used strictly for the following purposes:

• Responding to inquiries and communications
• Providing access to programmes, resources, or events
• Sending updates, newsletters, or relevant information (where consent is given)
• Improving website performance and user experience

We do not process personal data in a manner incompatible with these purposes.

5. Lawful Basis for Processing

Under the Data Protection Act, 2012 (Act 843), we process personal data based on one or more of the following lawful grounds:

• The data subject has given consent
• Processing is necessary for the performance of a service requested
• Processing is required to comply with a legal obligation
• Processing is necessary for the legitimate interests of EITSEC Technologies, provided such interests do not override the rights of the data subject

6. Data Quality and Accuracy

We take reasonable steps to ensure that personal data collected is accurate, complete, and up to date. Users are encouraged to notify us of any changes to their personal information.

7. Data Security Safeguards

In accordance with Act 843, we implement appropriate technical and organisational security measures to protect personal data against:

• Loss or damage
• Unauthorised access
• Unlawful processing
• Accidental disclosure

Access to personal data is restricted to authorised personnel only.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Where data is no longer required, it is securely deleted or anonymised.

9. Disclosure of Personal Data

We do not sell, trade, or rent personal data. Data may be disclosed only:

• To trusted service providers acting on our instructions
• Where required by law or court order
• To regulatory authorities, including the Data Protection Commission, where legally mandated

All third parties are required to comply with applicable data protection obligations.

10. Data Subject Rights

Under the Data Protection Act, 2012 (Act 843), data subjects have the right to:

• Be informed about the collection and use of their personal data
• Access their personal data
• Request correction or deletion of inaccurate or unlawfully processed data
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details provided below.

11. Cookies Policy

This website uses cookies to enhance functionality and analyse usage. You may disable cookies through your browser settings, though some features of the site may not function properly.

12. Children’s Data

EITSEC Technologies does not knowingly collect personal data from children under the age of 13. Where such data is identified, it will be deleted immediately.

13. International Data Transfers

Where personal data is transferred outside Ghana, we ensure that such transfers comply with Act 843 and that adequate safeguards are in place to protect the data.

14. Amendments to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will be published on this page with a revised date.

15. Contact Information

For questions, complaints, or requests relating to this Privacy Policy or your personal data, please contact:

EITSEC Technologies Ltd

Email: privacy@eitsectechnologies.com

Location: Accra, Ghana